Your privacy is important to us.
We take your privacy and the processing of your personal data very seriously. Therefore, we have prepared this Privacy Notice where we describe our contact details, information regarding what personal data we process and what rights you have towards us and how you may defend them. Always feel free to contact our customer support if you have any questions about our processing of personal data or this Privacy Notice.
Contact Details:
Name of the company: Chacin Entertainment
Country of operation: USA
E-mail address: support@chacin.com
Phone number: +1 617 834 8856
Contact details for customer support: http://chacin.com/contact
We want to make your experience on the Internet as enjoyable and rewarding as possible, and we want you to use the Internet’s vast array of information, tools, and opportunities with complete confidence.
We have created this Privacy Policy to demonstrate our firm commitment to privacy and security. This Privacy Policy describes how our company collects information from all end users of our Internet services (the “Services”), including those who access some of our Services but do not have accounts (“Visitors”) and those who may purchase Products and/or pay a monthly service fee to subscribe to the Service (“Members”). This Policy also explains what we do with the information we collect, and the choices Visitors and Members have concerning the collection and use of such information. We request that you read this Privacy Policy carefully.
Personal information our company collects and how it is used.
Affiliate Links
Occasionally you may have clicked on one affiliate link and signed up or bought something via that link. In this case, the person or organization in charge of the affiliate link will have the information that you have submitted. This may be your email address, name, address, or whatever else they asked you. If you have signed up for buying something via an affiliate link, please check the privacy policy on their site.
Online shopping
If you order services or products directly from our Company we will use the personal information you provide only to process that order. We do not share this information with outside parties except to the extent necessary to complete that order.
If you complete an order for some other company(ies) that may be linked to our Site, such as an online gift order sent directly to a recipient, you may be asked to provide information about the recipient, such as the recipient’s name, address, and phone number. Our company has no control over the third parties’ use of any personal information you provide when placing such an order. Please exercise care when doing so. We recommend that you familiarize yourself with the Privacy and Terms of Use policies of any other company(ies) whose websites you may access from our site.
Responses to email inquiries
When Visitors or Members send email inquiries to our company, the return email address is used to answer the email inquiry we receive. Our company does not use the return email address for any other purpose and does not share the return email address with any third party.
Automatic collection of information
Cookies: Our Company may use “Cookies” to collect information. Cookies are small pieces of information stored by your browser on your computer’s hard drive, at a web site’s request. Our Company Cookies do not contain any personal information, but are used primarily as follows:
- to keep track of temporary information. For example, Cookies allow us to keep track of the pictures you upload and download;
- to register you in special programs. Cookies allow us to remember you when you login to the places on our site that require Membership;
- to remember your country and language preferences;
- to help us understand the size of our audience and traffic patterns;
- to collect and record information about what you viewed on our Web site and what you viewed in our e-mail;
- to manage and present site information and the pictures displayed on your computer, and
- to deliver information specific to your interests.
Public forums
Some parts of our site may enable you to participate in public services such as discussion boards, chats, and live events. Please use discretion when posting personal information about yourself when using these services. Be aware that when you disclose personal information at these sites, such as your name, member name, email address, etc., the information may be collected and used by others to send unsolicited email. The services are open to the public, and what you post there can be seen by anyone and is not protected. We try to moderate the comments as best we can but we can’t guarantee total control of the comments that you may receive while you participate in these services. Sometimes, you may find other people’s comments to be offensive, harmful or inaccurate.
Our company’s commitment to data security
We implement a variety of administrative, managerial, and technical security measures to help protect your personal information. Our Company has various internal control standards which relate specifically to the handling of personal information. These include certain controls to help safeguard the information we collect online. Our employees are trained to understand and comply with these controls and we communicate our Privacy Notice, practices and guidelines to our employees. However, while we strive to protect your personal information, you must also take steps to protect your information. We urge you to take every precaution to protect your personal information while you are on the Internet.
Services and Web sites we sponsor have security measures in place to protect the loss, misuse, and alteration of the information under our control. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining this information.
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What is personal data?
“Personal data” is any information relating to an identifiable or identified person (you as a user). An identifiable person is someone who can be identified, directly or indirectly, for example by reference to an identification number or to one or more factors specific to his or her physical, physiological, mental, economic, cultural or social identity.
Personal data which we handle
Your personal data may only be processed by us with your given consent, when it is necessary for the performance of a contract to which you are a party, or when it is necessary for our compliance with a legal obligation. The processing of the personal data, the specific purposes for the processing, the legal basis for the processing, and for how long we store your personal data, is described below.
Name
We may process your name, in order address you in emails and in communication on some of our product pages, as well as on pages on our site. The processing is based on your consent and we will retain the data for as long as you are registered on our website and for three years thereafter, or until you withdraw your consent. You name may be shared with our CRM service provider Infusionsoft.
Email Address
Your email address may be processed by us for communication on news updates, delivery of your ordered courses, tracking referrals, and for login purposes. The processing is based on your consent retain the data for as long as you are registered on our website and for three years thereafter, until you unsubscribe from our mailing list, or until you withdraw your consent.
When you have subscribed to our mailing list, your email address may be shared with a CRM service provider in the future.
Phone number
You may opt to provide us with your phone number. In such case, it may be used for technical support, or, when you specifically consent to it, for the promotion of upgrades for our services and products. The processing is always based on your consent and we will retain the data for as long as you are registered on our website and for three years thereafter, or until you withdraw your consent. Your phone number may be shared with our third-party CRM service provider.
Home address
Your home address may be processed by us to deliver any products that you have ordered from us. The processing is based on your consent and we will retain the data for as long as you are registered on our website and for three years thereafter, or until you withdraw your consent. Your home address may be shared with our third-party CRM service provider.
Payment details
When you place an order for our products or services, you will be directed to the third-party payment service provider PayPal. No payment details are processed by us, but we refer to PayPal’s privacy policy for the management of your personal data kept with them.
Date of birth
To ensure that no one below the age of 16 uses our service or purchase our products, your date of birth will be processed by us, as our high-level learning content is not suitable for children. The processing is based on your consent and we will retain the data for as long as you are registered on our website and for three years thereafter, or until you withdraw your consent. Your date of birth may be shared with our third-party CRM service provider.
National identification number/tax number
For the purpose of sending you invoices, your national identification number/tax number (as applicable) may be processed by us, as it is necessary for our performance of a contract where you are a party. we will retain the data for as long as you are registered on our website and for three years thereafter. This category of personal data may be shared with our third-party CRM service provider.
Event registration details
We organize physical events, and will, therefore, process your event registration details, such as date and location of the event you are attending, additional notes and requests, and what coaching experience background and training you have followed in the past. This processing is necessary for us to provide you with suitable service and is necessary for our performance of a contract where you are a party. Your event registration details will be kept securely with us for as long as you are registered on our website and for three years thereafter.
Professional details
When your organization has purchased our service for its employees, your professional details may be processed by us. The processing is necessary for the purposes of legitimate interests for us or a third party and we will retain the data for as long as you are registered on our website and for three years thereafter. Your professional may be shared with our third-party CRM service provider.
Profiling details
To determine whether you are fit for our products and services, we may process some profiling details of you. Such details include photos/images, highest completed level of education, annual/monthly income, and occupation. Such processing is necessary for the purposes of legitimate interests for us and the information will be kept securely with us for as long as you are subscribed to our mailing list. Your profiling details described here may be shared with our third-party CRM service provider.
Motivation/challenges
When you seek to participate on our coaching programs, we may ask for and process details of your motivation and challenges. This processing is necessary for us to determine if you are fit for our coaching and training and how we best can serve you as a customer. The processing is necessary for the purposes of legitimate interests for us and the data will be retained securely with us for as long as you are subscribed to our website.
Automatic deletion after your inactivity
Regardless of the above, all personal data which we process regarding you will be automatically erased by us when you have not been active on our website for three years. The exception is personal data processed based on your consent, such as when you have subscribed to our newsletter.
Third-party websites
When using our site, you may be directed to third-party websites beyond our sphere of influence. We are not responsible for the content or the privacy policy on such other sites.
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Summary of your rights towards us:
You as a user have the possibility to claim several rights towards us. Such rights are listed here and thereafter described in detail below. You find our contact details at the top of this Privacy Notice.
– Right to be forgotten
– Right to withdraw consent
– Right to access
– Right to rectification
– Right to the restriction of processing
– Right to data portability
– Right to object
– Right to lodge a complaint with a supervisory authority
Right to be forgotten
You have the right to request that we delete any personal data that we process about you. We will delete the data as soon as possible, but at least within one month’s time. If the personal data is needed for the fulfillment of our contractual duties towards you or to preserve it with the legal ground, we will however not delete the information until the data is no longer needed. We will also, without your explicit demand, delete such personal data that we have collected but do not longer have a lawful right to process. We will inform you about this if it would occur.
Right to withdraw consent
You have the right to withdraw your given consent at any time. If you do so, we will erase such personal data which is not subject to any other legal ground than your given consent. The erasure will be done as soon as possible. Please note that your withdrawal of consent does not oblige us to erase personal data which is processed based on a contractual relationship or any other legal ground.
Right of access
You have, at any time, the right to receive confirmation from us as to whether personal data concerning you are being processed. You have also the right to access that personal data and to receive the following information:
a) The purposes of the processing
b) The categories of personal data concerned
c) The recipients or categories of recipients to whom personal data have been or will be disclosed
d) The envisaged period for which the personal data will be stored or the criteria used to determine that period
e) The existence of automated decision-making and profiling
Right to rectification
You have, at any time, the right to demand us to correct any inaccurate personal data within a month’s time. You have also the right to complete incomplete personal data, taking into account our purposes of the processing, by the means of providing a supplementary statement.
Right to the restriction of processing
You have, instead of demanding us to delete any data, the right to demand us to restrict our processing of your personal data. This may be achieved if
a) You have reason to believe that the accuracy of the personal data is not correct, and the restriction shall be in place during a period that allows us to verify the accuracy of the personal data
b) The processing is unlawful but you don’t want us to delete the personal data
c) We no longer need the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defense of legal claims
d) You have objected to processing concerning profiling or automated decision-making, whereby a restriction shall be obtained during the period when we assess whether our legitimate ground for the processing overrides your legitimate ground.
Data portability
You have the right to retrieve the personal data which we process about you and that you have provided to us. You have also the right to demand that we transmit such personal data to another data controller if the personal data is collected based on your consent or if the processing of the personal data is carried out by automated means by us if we deem it technically feasible.
Right to object
You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you. This can be done when the personal data is processed as part of automated decision-making, including profiling, and direct marketing if such processing would be carried out (see “Personal data that we process” above).
Right to lodge a complaint with a supervisory authority
You have, at any time, the right to lodge a complaint with a supervisory authority regarding our processing of your personal data. Regardless of where we carry out our business, even if it would not be in the member state which is your country of residence, you have the right to lodge your complaint to your national supervisory authority. Please follow the link below to find the contact details to your national supervisory authority.
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
We use cookies to help us remember and process the items in your shopping cart and to understand and save your preferences for future visits.
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About this Privacy Notice
With regard to the General Data Protection Regulation (EU) 2016/679 (“GDPR”), we must disclose what personal data we collect and process about you, and for what purposes. In this Privacy Notice, you find all such information that we are obliged to inform you.
The Regulation in its entirety in your language may be accessed by following this link.
Would you like to defend your rights, which are listed in this Privacy Notice, you may contact us using the contact information listed above.
Revisions to this policy
Our Company reserves the right to revise, amend, or modify this policy, our Terms Of Use & Service agreement, and our other policies and agreements at any time and in any manner, by updating this posting.